Womens Flaming Chariot Relaxed Denim Jacket - Black

Versanddetails

EU-VERSAND (ab 12,99 £)
Lieferung Die Zeiten für Bestellungen, die europaweit verschickt werden, können aufgrund der Zollabfertigungszeiten von Land zu Land variieren.

ZOLL & EINFUHRZÖLLE
Abhängig vom Wert Ihrer Bestellung besteht die Möglichkeit, dass für Ihr Paket Einfuhrzölle anfallen oder Zoll. Wenn für Ihr Paket diese Gebühren anfallen, ist der Empfänger für die Übernahme dieser Kosten verantwortlich.

Leider liegen diese Gebühren außerhalb der Kontrolle von Ed Hardy und variieren je nach Standort. Wir können die Kosten für Zölle oder Einfuhrzölle nicht abschätzen und empfehlen Ihnen, sich für genaue Informationen an Ihr örtliches Zollamt zu wenden.

REFUND/RETURNS REQUIREMENTS:

Extended Christmas Returns

More time to get it right this festive season

Shopping early for Christmas? Anything you buy from 23rd November 2026 can now be returned until 10 January 2027. That leaves plenty of time for gifts to be opened, tried on and swapped if needed.

How it works

• Eligible orders: Anything bought on or after 27 November 2026.
• Return deadline: Your return must be started by 10 January 2027.
• Condition: Items should be unworn, unwashed and in their original condition with all tags attached.
• How to return: Use our online returns portal as normal. Just enter your order number and email address to begin.
• Refunds: Once your return reaches us and has been checked, we’ll refund it to your original payment method.

Bought a gift? The person you gave it to can start the return with the order number and email address. The refund will go to the original purchaser.

Orders placed before 23rd November 2026 follow our standard returns policy. This extended window is in addition to your statutory rights.

• You have 30 days to return your item.

• Items must be unused and in the same condition that you received it, also with the original labels still attached.

• Facemasks cannot be returned for hygiene reasons

Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If this happens to you and you think we’ve made a mistake, you can contact us and we will discuss the matter with you further. Please note in the event of a refund you will be responsible for paying for your own returns postage, as we do not offer free returns for customers in Europe. 

HOW TO START A RETURN:

1. Repack your items in the original packaging

2. You will need your order number and email

3. Click on the link below and follow the easy instructions:

Europe
 https://returnsportal.co/version-live/r/edhardy-eu
 

4. Post the return by a tracked delivery service and keep the proof of postage

5. We will keep you informed when your return is received and ready to be processed for refund

6. Please note we do NOT offer free returns to the EU.

CAN YOU EXCHANGE?

We do offer exchanges on our easy to use return portal.

 https://returnsportal.co/version-live/r/edhardy-eu

RECEIVED FAULTY/INCORRECT GOODS?

We’re really sorry to hear that you’ve received an item that’s not in perfect condition. Please don't hesitate to our Contact Us and we will sort it for you. To help us get this fixed for you ASAP, Please include the following information when you first contact us:

• Order number

• Product name/code

• Picture of the fault

• Description of the fault

(The order number, product name/code can be found on your order confirmation email).

MISSING ITEM(S) FROM YOUR ORDER?

We're sorry about this! We’ve either packed it incorrectly, it’s coming in a different parcel or lost in transit. Please don't hesitate to our Contact Us and we will sort it for you. Please include the following information when you first contact us:

• Order number

• Missing Product name/code

• Description of the parcel whether it's complete/broken when received